Support
A person answers.
Every message is read by a person at the studio. Write to us with your order number if you have one — it is the fastest way to an answer.
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Write to the studio
The direct line for anything — an order, a piece, a question about fit or fabric. A person reads it and replies.
wezelbezel@gmail.com02
Orders & tracking
No minimum. Orders are processed in 4–5 business days. Delivery timing varies by destination; a tracking link is emailed when your order ships. Track an order, update an address or start a return from your account.
Orders & account03
Returns, in short
Request a return within 30 days of delivery. Items must be unworn, with tags, in original packaging. Once accepted, we send you a return label. Refunds to your original payment method within 10 business days of approval.
Shipping & returns04
Choosing a size
Where a supplier publishes a size chart, it is on the product page in centimetres with inches below. The chart is per piece — sizes are not shared between garments.
Find your piece05
Something arrived wrong
Inspect your order on arrival and write to us right away with a photo. We make it right — the policies apply from the day it was delivered.
Send a photo06
Common questions
Payment, exchanges, editing an order, gift options — collected in one place, answered plainly.
Read the FAQ